Frequently Asked Questions

You should have received an email confirmation when you placed your order. You'll receive a separate email, with a tracking link, once your order has been shipped. This tracking link will automatically redirect you to the tracking information of your order.

If it has been more than 7-10 business days since you've placed your order and you haven’t received a tracking email from us, please check your spam folder first, to see if the email ended up there. If you still can’t find an order/tracking email, please contact us at orderinfo@vcsgraphics.com

If you receive an item you are not completely satisfied with, please email us orderinfo@vcsgraphics.com any time describing the issue and we will assist you. For more information, please also visit our "Shipping & Returns" page.

Please note, most of our products are made to order. We politely ask for your patience as we print & fulfill your order. On average, most orders take 3-5 business days to print/fulfill. The shipping time you select at checkout is then added on after this time frame. For more information, please also visit our "Shipping & Returns" page.

Domestic Shipping (Does not include Canada): Please, allow 5-7 business days for your order to ship; after the printing & fulfillment process.

International Shipping: Please, allow 10-20 business days for your order to ship; after the printing & fulfillment process.

Yes, we do ship internationally! Our current international shipping rates are as follows:

As a small business with multiple fulfillment & shipping centers, we're currently working on improving our international shipping rates. Thank you for your patience.

We use multiple fulfillment & shipping centers, across the U.S. More specifically, our apparel & accessory items are fulfilled and shipped from either California or North Carolina.

We try our best to keep all items in your order together. Sometimes, not all items may fit together in one shipping box OR may even be shipping from different locations. Either way, you'll be notified with a special note at the bottom of your packing slip, inside each package, until your full order has arrived.

If for some reason, a package is lost, please contact us at orderinfo@vcsgraphics.com Also, be sure to keep up with the tracking info, provided by the tracking link in your shipment sent email.

Do you charge Sales Tax?

We have printing/fulfillment centers in two states at the moment - California and North Carolina. Because of this, we're required by law to tax all orders shipped within California and North Carolina. State sales tax rate is dependent on the county and local taxes of your area.